We take the protection of your personal data very seriously. This section explains what information we collect from you, what we do with it, how we keep it secure and the circumstances upon which we provide it to third parties. If you have any questions, comments or requests regarding this Privacy Policy please contact our customer services Team on the contact us page.
By using this site, you are giving us permission to use the data you provide us in the ways set out in this privacy policy.
Information that we collect from you:
To take advantage of some of the services we offer, you might be required to provide us with certain information about yourself. This may include doing things such as registering your contact details or completing certain forms on our website. You may also be asked to provide us with information about yourself if you wish to participate in any discussion forums, enter any contest or competition on our website or if you choose to contact us for any reason. We also collect details of your visit to our website and your use of it.
Sensitive personal data:
The nature of our business is such that we may also on occasion ask you to provide sensitive personal data. By proceeding with obtaining a quote, we will take that as your explicit consent to such information being processed by ourselves and the relevant third party product providers.
Use of cookies:
We may also collect information about your computer, including where available your IP address, operating system and browser type using a cookie file which is stored in the hard drive of your computer. Cookies help us to improve our website and deliver a better and more personalised service to you. They enable us to:
- personalise your experience on our website, speed up your searches and help us select services or materials for inclusion on the website which may be of interest to you;
- monitor general traffic patterns and usage of our website to help us to improve our website design and lay out.
Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may not be able to use certain features of our website.
The information that is collected by us via cookies is completely anonymous.
How will we use your data?
We (or third parties acting on our behalf) may use your personal information in the following ways:
- to provide you with the information, products or services that you request from us and/or
- to allow you to participate in interactive features of our service when you choose to do so; and/or
- to contact you by letter, telephone or e-mail to inform you about other products and services which may be of interest to you; and/or
- notify you of our news, changes to the website, special events or other services we think may interest you.
We will also disclose your personal information to third parties who provide the products and services that you have enquired about via our website.
We also may need to disclose your personal information where it is necessary to comply with any applicable laws or to protect ourselves or our users (including exchanging information with other companies for the purposes of fraud protection).
How do we store your personal information and keep it secure?
As required by the relevant legislation in Sri Lanka, we follow strict security procedures in the storage and disclosure of personal information which you have provided via this website, to prevent unauthorised access. We shall take all reasonable steps to ensure your personal details remain secure. The personal information that we collect from you may also be transferred to and stored outside of the Asia.
Your Rights:
If you do not agree to the privacy policy then you should not enter any of your personal information on our website.
If at any time after you have provided personal information to us and you want to object to your personal data being used by us, you need to let us know by either contacting our customer services team. We will endeavour to process your request as soon as possible, but in some cases it may take us up to 28 days to process your request.
You may request a copy of the information we hold about you. We will be happy to provide you with such information upon request and the payment of Rs. 100 in order to cover our administrative expenses in relation to your request.
Our privacy policy applies solely to information collected by us through our website. Please note that we are not responsible for what any third party content provider or other third party offering goods and services via websites or linked to or framed around our website may do with any personal information that you may provide them. Accordingly, please ensure that you also read their data protection and privacy terms and conditions very carefully before providing them with your personal information.
User generated content (including discussion forums and user reviews)
You agree that any User Content will comply with our terms and privacy policy.
You are not permitted to use this Website to:
1. Collect email addresses or other contact information of others for the purposes of sending unsolicited emails or other unsolicited communications.
2. Promote or encourage illegal activity.
3. Do anything that is unlawful, harmful, fraudulent, threatening, defamatory, embarrassing, distressing, infringing, abusive, inflammatory, intimidating, harassing, libellous, stalking, profane, obscene, indecent, inappropriate, hateful, discriminatory or racially, ethnically, sexually or otherwise objectionable or for the purpose of harming or attempting to harm minors in any way.
4. Do anything which violates the rights of others (such as rights of privacy).
5. Impersonate any other person or falsely state or otherwise misrepresent yourself.
6. Upload, post, transmit, distribute, share, store or otherwise make publicly available any personal information of any other person including names, addresses, phone numbers and email addresses.
7. Upload, post, transmit, distribute, modify, reproduce, share, store or otherwise make publicly available any information, material, data or content that infringes any patent, trade mark, trade secret, copyright or other intellectual property right of any other person.
8. Send any unsolicited or unauthorised advertising, promotional materials, 'junk mail', 'spam', 'chain letters' or any other form of such solicitation.
9. Post links to alternative community groups or forums except with our prior written consent.
- We reserve the right, but have no obligation, to review or monitor any User Content. We are not responsible or liable for the review or monitoring of any User Content.
- We reserve the right to close, delete, edit, refuse to post, amend, modify or remove (without notice) any User Content at our sole discretion for any reason, including without limitation User Content that in our sole opinion breaches these Terms of Use.
- You agree that any information you provide to us about yourself will be true, accurate and complete, and that you will ensure that this information is kept accurate and up-to-date at all times.
- You agree that we may disclose your identity (including your name, email address and contact details) if required to do so by law, any court, the Financial Services Authority, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency in Sri Lanka.
- We advise you to think very carefully before posting or uploading any personally identifiable information about you on this Website.
If you consider that any User Content breaches these Terms of Use or privacy policy, please email us and we will try to resolve the issue within reasonable time.
